City of Vallejo, CA

Vallejo's Housing Department Temporarily Adjusts Lobby Hours

Due to temporary staffing shortages and increased workload, the City of Vallejo Housing and Community Development Department will adjust its lobby hours starting Monday June 23, 2025. The new schedule allows staff to address service backlogs and maintain quality support. Regular hours will resume once staffing improves, with updates provided as available.

Temporary Lobby Hours (Effective June 23, 2025):

·     Monday–Thursday: 8:00 a.m.–12:00 p.m.

·     Friday: Closed

The Department is hoping to return to regular hours in fall 2025.

 

Alternative Service Options (Fully Operational):

·     Drop Box: Available at the Employee Entrance, 200 Georgia Street

·     Email: [email protected]

·     Phone: (707) 648-4507

 

Special Program Participants- For those in the following programs:

Veterans Affairs Supportive Housing (VASH), Project-Based Voucher (PBV), Tenant-Based Rental Assistance (TBRA), Section 8 Homeownership, Rapid Rehousing, please contact:

Rosanna Roldan

Email: [email protected]

Phone. (707) 648-4373

 

Housing Choice Voucher / Section 8 Participants:

Please contact your assigned Housing Specialist based on your last name on our website: https://www.vallejo.gov/our_city/city_government/vallejo_housing_authority

 

Additional Resources

·     Waiting List Status - If you applied for a Housing Choice Voucher and want to check your status on the waiting list, call 1-800-759-7159, visit www.waitlistcheck.com, or email [email protected]

·     Assistance Connect Portal - at www.assistancecheck.com for secure, online services available to applicants, participants, and property owners.

·     Website: https://www.vallejo.gov/our_city/city_government/vallejo_housing_authority

ABOUT

The Housing Authority of the City of Vallejo (HACV) administers the Housing Choice Voucher Program, which provides rental subsidy assistance to low-income families and individuals.

We are committed to providing housing for everyone through promoting housing affordability, access, fairness, dignity, and stability for our residents and workers. Our goal is to provide innovative programs and services in accordance with our mission to improve the living environments and the quality of life for the low and moderate-income families residing within Vallejo's diverse communities.

The HACV also offers various other programs to facilitate improving the quality of life of families of Vallejo. These programs include our Project-Based Voucher Program, Family Self-Sufficiency Program, Veterans Affairs Supportive Housing, and a Section 8 Homeownership Program which are available to participants in the Housing Choice Voucher program.

The City of Vallejo promotes fair housing and makes all programs available to families regardless of age, race, color, religion, sex, national origin, sexual preference, marital status, or disability.

• For current voucher participants, please call (707) 648-4507 or email [email protected].
• To view the HACV's Five-Year Plan , click here.
• To view the HACV's Draft Administrative Plan, click here.
• To view our current Payment Standards and Bedroom Subsidy Information, click here.
• To view available rentals in Vallejo, click here.
• To view the HACV's Utility Allowance with effective date of January 1, 2025, click here.

It is the policy of the Housing Authority of the City of Vallejo to provide reasonable accommodation to persons with disabilities, so that they may fully access and utilize the housing program and related services. The Housing Authority must be allowed reasonable time to evaluate all requests. The hearing impaired may call the California Relay Service at (800) 735-2922 without a TTY/TDD, or (800) 735-2929 with a TTY/TDD. Please contact the Section 504 Coordinator at (707) 648-4507 or email [email protected].

The Housing Authority of the City of Vallejo was established by City Council Resolution No. 27822 N.S. on June 8, 1942. The Authority establishes its own by-laws.

1. Self-service kiosks. These are newly installed automated machines that can be used to submit completed HACV forms or documentation. Machines can scan and instantly send documents to staff, providing email receipt.  Participants may also complete HACV forms and submit them on the spot. Waitlist status may also be accessed.

    

2. Drop-in service. This is for program participants who need a quick in-person consultation with their assigned Housing Specialist during the allotted time as indicated below. Should inquiry require more than 10 minutes, participants will be given an appointment.

STAFF DIRECTORY

Housing Choice Voucher Program Participants

(Sorted by Last Name)

Special Programs

LANDLORDS

Landlord Inquiries [email protected]

RECENT NEWS

Due to temporary staffing shortages and increased workload, the City of Vallejo Housing and Community Development Department will adjust its lobby hours starting Monday June 23, 2025. The new schedule allows staff to address service backlogs and maintain quality support. Regular hours will resume once staffing improves, with updates provided as available.

Temporary Lobby Hours (Effective June 23, 2025):

• Monday–Thursday: 8:00 a.m.–12:00 p.m.
• Friday: Closed

The Department is hoping to return to regular hours in fall 2025.

Alternative Service Options (Fully Operational):

• Drop Box: Available at the Employee Entrance, 200 Georgia Street
• Email: [email protected]
• Phone: (707) 648-4507

Special Program Participants:

For those in the following programs — Veterans Affairs Supportive Housing (VASH), Project-Based Voucher (PBV), Tenant-Based Rental Assistance (TBRA), Section 8 Homeownership, Rapid Rehousing, contact:

Rosanna Roldan

Email: [email protected]

Phone. (707) 648-4373

Housing Choice Voucher / Section 8 Participants:

Please contact your assigned Housing Specialist based on your last name on our website

Additional Resources

• Waiting List Status - If you applied for a Housing Choice Voucher and want to check your status on the waiting list, call 1-800-759-7159, visit www.waitlistcheck.com, or email [email protected]
• Assistance Connect Portal - at www.assistancecheck.com for secure, online services available to applicants, participants, and property owners.
• Our Website

____________________________________________________________

The Housing Authority of the City of Vallejo is releasing a proposed update to the 2024 Housing Choice Voucher Program Administrative Plan for public comment. A summary of the proposed change can be found here.

The public comment period begins October 25, 2024, through December 10, 2024.  All comments must be received by Tuesday, December 10, 2024, at 4:00 p.m. Written comments may be submitted via:

1. Email: [email protected], or
2. Mail: Attention: Alicia Jones, 200 Georgia St., Vallejo, CA 94590, or
3. Office Dropbox or Counter: Attention: Alicia Jones, 200 Georgia St., Vallejo, CA 94590

The Housing Authority Board of the City of Vallejo will hold a public hearing at a special meeting to receive comments and adopt the proposed changes to the Administrative Plan on December 10, 2024, at 6:45 p.m. at the Vallejo City Council Chambers located at 555 Santa Clara St., Vallejo CA 94590. The notices can be found here.

Interested in joining the Housing Authority of the City of Vallejo? Click here to apply. Please note that this is NOT an application for the Housing Choice Voucher Program.

Alicia Jones

Housing Director

200 Georgia Street
Vallejo, CA 94590

Temporary Lobby Hours (Effective June 23, 2025):
Monday – Thursday
8AM - 12PM

Friday: Closed

Need to check or update your housing choice voucher application

Click Here