Project Room Key

Project Room Key Vallejo

About Project Room Key:

Project Room key is a collaborative partnership between the cities of Vallejo and Benicia to secure hotel and motel rooms for vulnerable people experiencing homelessness in the Vallejo/Benicia area. It provides temporary shelter for the most at-risk people who don't have a home to stay in to prevent the spread of COVID-19.


Project Room Key aims to protect high-risk individuals and prevent the spread of the highly-contagious virus in our community. By providing temporary shelter to these individuals, we can help to safeguard the capacity of our local hospitals, fire and police departments, and medical teams.

Download the Project Room Key Flyer HERE


Why is Project Room Key important to my community during the COVID-19 Health Crisis?

Project Room Key protects the most vulnerable people in our community, the homeless and unsheltered, by slowing the spread of the disease among these populations and to others in the community. Project Room Key participants have either tested positive for COVID-19 or have underlying health conditions that place them at higher risk for contraction of the disease.

Who will be staying at the hotels/motels?

Homeless and unsheltered individuals who have either tested positive for COVID-19 or are at an increased risk for contracting the disease due to underlying health conditions will be participants in Project Room Key.

How does someone qualify for Project Room Key?

The City of Vallejo outreach team has established contact with many individuals before the start of the program to focus on building relationships with potential participants. Resource Connect Solano (RCS) has conducted phone outreach to homeless individuals with the highest risks for COVID-19 complications. RCS provides the names and contact information to the lead contact at the City of Vallejo. The lead then works closely with hotels, and community partners to do an additional health assessment with local health partners. Then they refer the participant for an immediate intake into the program.

How many hotels/motels in Vallejo are participating in Project Room Key?

Two hotels in the Vallejo City-limits will be host to Project Room Key participants.

How many rooms will be available?

Between the two facilities, there will be 180 rooms available in the program.

Who is responsible for contracting with the hotels/motels?

The City of Vallejo has entered into an occupancy agreement with the facilities.

How long will Project Room Key be operating?

Project Room Key is a temporary program designed to provide life-saving and community protecting support to our community during the COVID-19 crisis for three months.

What are Project Room Key participants provided with when they enter their rooms?

Each room is equipped with hygiene items such as combs, shampoo, body soap, toothbrushes, and toothpaste for participants.

Is food provided for participants?

Upon intake in the Project Room Key Program, each participant is provided with two days of food delivered by our partner organization, Meals on Wheels. Meals on Wheels will continue to support the effort throughout the duration of the program.

Can participants bring their pet?

We understand the importance of pet companions, especially in times like these, and we are happy to offer the option for participants to bring their loved pet companions with them for the duration of their stay in the program. Supplies are provided for pets such as in-room crates, toys, and food.

Will participants be able to leave the hotel during the program?

Participants will be able to leave the hotel if they are not positive for COVID-19. Those who are negative will be able to sign in and out of the hotel for essential trips only (groceries, healthcare appointments, etc.)

Is there security on site for emergencies?

Yes. A private security company will have officers on-site 24 hours a day.

Some people travel with belongings, what about extra items a participant might have?

Participants entering the program with extra belongings will be offered on an on-site storage option.

Can the rooms accommodate people with disabilities?Appropriate accommodations are available for participants with accessibility challenges, such as those in wheelchairs.

Appropriate accommodations are available for participants with accessibility challenges, such as those in wheelchairs.

What kind of staff will be on-site?

Staffing will consist of:

  • Administrative liaisons from the City of Vallejo

  • County health officials

  • Touro University Nursing Staff

  • County client services managers and case managers

  • Private security staff

Staff will monitor participant behavior to ensure that the program rules are followed, to provide daily health and wellness checks of participants, to deliver food to participant's rooms, and to respond to any participant needs.


What about medical staff to oversee participant health? Will they be on-site?

Project Room Key participants will have access to medical care for the duration of their stay, which is provided by our nursing staff partners from Touro University along with Solano County Public Health and Fighting Back Partnership.

What kind of rules are in place for project Room Key participants?

A code of conduct has been established for participants at the Project Room key sites. This code of conduct outlines expectations for those participating in the program. Service providers explain the code of conduct to participants upon entry into the program and remind them of its provisions throughout their stay.


The City has contracted with a private security firm that has security guards on-site 24 hours per day, seven days per week. The security staff is present to ensure the safety of everyone on site.


Is Project Room Key accepting donations?

Yes. Project Room Key is currently in need of:

  • New Men's Lg Shirts

  • New Men's Medium Sweatpants (size 30-32)

  • New Men's socks

  • New Men's underwear

Please contact Shelee Loughmiller at shelee.loughmiller@cityofvallejo.net for more information about where to drop-off donations.


Who can I contact for more information about Project Room Key?

For more information or to ask questions about Project Room Key in Vallejo, please email, PIO@cityofvallejo.net or call, 707-648-4362