City Services

​Updated March 27, 2020

The City of Vallejo closed City Facilities to the public through April 26.  

For the health and safety of City employees and the public.  Many City staff continue to work using social distancing protocols in the office, the field or telecommuting.  The City encourages the public that if they must conduct City business to make every attempt to do so online or by phone.

Drop boxes are located outside of the Vallejo Housing Authority located at 200 Georgia Street (on the Santa Clara Street entrance) for permits (Building, Planning, Public Works/Engineering), bids (Public Works/Water), claims and subpoenas.  Please remit check or money order only, credit card information and cash will not be accepted.  

Remote Service Assistance

View Police services and contact information here.

Whenever possible, please utilize online services, email or USPS to submit permits for Building, Planning, Public Works/Engineering, bid documents for Public Works, Water, and any other applicable City service. Visit the Planning and Development services webpage here, Central Permit Center webpage here, and view development agency contacts here.

Water Department
Vallejo-operated drinking water service continues normally. Vallejo’s drinking water is high quality and meets or exceeds all safety and regulatory requirements, tested daily. Our water treatment plants are designed to remove and inactivate pathogens including viruses and bacteria. Additionally, we maintain a consistent level of disinfectant in the distribution pipes to ensure the water stays safe as it travels to customer homes and businesses. During these times of concern, your Vallejo drinking water is one less thing to worry about.

For Water Billing, please call (707) 648-4345 or email The City has temporarily suspended charging water customers a late fee on their past-due water accounts, effective immediately.
To report main breaks or water leaks in the street during normal business hours, please call (707) 648-5235. Business hours are 7:30 a.m. to 5:00 p.m. Monday through Thursday, and 7:30 a.m. to 4:00 p.m. Fridays. To report main breaks or water leaks in the street after hours, please call (707) 648-4313.
For general Water questions, such as for conservation information or permits, please call (707) 648-4307 For messages left, calls will be answered within one business day.

Water customers may pay online or by the phone; find more information
hereThe City has temporarily suspended charging water customers a late fee on their past-due water accounts, effective immediately. This suspension will apply to both residential and commercial customers and will remain in effect until April 26 when the City will reevaluate the situation.

Public Meetings

More details on the Vallejo City Council meeting is available here.  Board and Commission meetings are canceled through April 26. 

Public Safety

Please remember that 9-1-1 should be utilized for emergency situations only. Emergency lines can be quickly impacted during events like COVID-19. In an effort to protect our Firefighters, Police Officers, and Paramedics, we ask that if anyone calls 9-1-1 for any reason, to inform the 9-1-1 dispatcher if you are experiencing any flu-like symptoms. 

“We are looking for voluntary compliance to the “Solano County’s Shelter at Home” order,” said Police Chief Shawny Williams. “The Police Department is taking a compassionate and common sense approach to educating and encouraging our community to comply with the enforcement of this order. We want our community to know that our priority is responding to emergency calls for service, crimes in progress and protecting their liberties. I am proud of our first responders for their selfless service, commitment and courage as they respond to this pandemic.”